ITIL or Information Technology Infrastructure Library is a set of IT practices that helps organizations and businesses align their IT services to their needs and requirements. ITIL 4 is the latest version of ITIL, that provides IT service models and other tech services to ensure that businesses work at full IT capacity possible. To get the ITIL certification and badge, you will have to clear the ITIL 4 Foundation exam.
Knowledgehut‘s ITIL 4 certification is an entry-level certification through which you will be able to get a thorough understanding of the various ITIL concepts. Before you start preparing for the exam and eventually sit for the exam, there are various factors that you should keep in mind.
These include knowing the curriculum of the course that is covered in the foundation exam, knowing the monetary investment required, and knowing about the future job prospects in the field you are choosing, etc. Understanding the exam and its pattern is also an important part of exam preparation.
Once you get a clear idea about what the exam entails, the type of questions asked, the time that is given to complete the paper, your preparation will be better and more effective. Therefore, it is important to understand the various aspects of the exam. Here are some tips that will help you prepare for the exam.
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Know the format of the exam properly:
The ITIL 4 Foundation exam has a very specific format that includes 40 questions. The 40 questions have to be solved within 60 minutes. The exam is objective, which means that you will have to choose the correct option from the given 4 options.
There is no negative marking for any wrong or unanswered questions. To pass the examination, you will have to secure 26 marks out of the total 40, which means the passing percentage for this exam is 65%. The test is also available in two formats – pen and paper test and computer-based tests.
You can take the test in whichever mode you feel comfortable in. Understanding the format of the exam will help you practice the type of questions that are most likely to appear in the exam. Moreover, you will be able to study for the examination from the perspective of the questions in the paper.
Know the syllabus of the exam properly:
Knowing and understanding the test curriculum will help you plan a strategy for your preparation. By understanding the various things that will be covered in the exam, you will be able to know what to study. This will help you make your preparation more effective and comprehensive.
Along with this, you will also be able to focus on what is important and not waste your time studying something that is not included in the exam. Good preparation starts with knowing and understanding the exam properly.
Some of the concepts that are covered in the ITIL 4 foundation examination from the GreyCampus are Service Operation, Continuous Service Improvement, Service Transition, Service Design, and Service Strategy.
Consider taking an ITIL 4 foundation training:
One of the best ways to ensure that you successfully clear the ITIL 4 Foundation exam is to enroll in a training course. Most people who clear the exam in their first attempt say that the training was useful for them and had helped them prepare for the exam in a structured manner.
Even though the training is not mandatory, you will benefit by enrolling, as you will be able to learn the various aspects of ITIL 4 foundation from experts who have been in these fields for years. Taking a course will increase your chances of clearing the exam.
In training, you will be provided with the right study material. You will also be given mock exams and tests that will help you be ready for the final exam. Along with this, direct contact with the trainers and other ITIL 4 foundation aspirants will help you through discussions, etc.
Understand the course material:
Just skimming through the material may help you retain some of the knowledge but for better understanding and having a fair shot at clearing the exam, you will have to understand the course material thoroughly.
It is advisable to start your preparation 4 to 6 months before your scheduled exam and devote a few hours every day to go through the material. Take your time to understand the various concepts that are discussed in the material.
Read the questions properly:
Reading and understanding the questions properly during the exams is as important as preparing for the exam correctly. You may know the answer to the question but because you read the question wrong, you will end up losing marks on that question. Look out for ways in which the questions can be confusing or misleading. Reading the question twice and concentrating on understanding the question will ensure that you don’t make this type of mistake in the exam.
Practicing is one of the best ways to memorize whatever you have learned. If you have just learned something, doing questions on that topic will help you remember the material better. You should find sample papers, mock papers, and sectional tests that will help you get familiar with the process of the exam and make sure that you are ready to sit for it. As sample papers and mock exams are quite close to the real exam, you will be able to get the maximum benefit out of them.
Focus on the ITIL keywords:
Most of the concepts in ITIL are associated with some form of keywords that can be used to memorize the concepts. Various concepts can be simply learned and understood by using this trick.
Along with this, remember that the ITIL exam has been structured to test your knowledge of the various aspects of ITIL. It will be best to apply the concepts that you have learned through the material. Take the exam as an individual rather than as a part of an organization. This will help you clear the ITIL 4 foundation examination.